Reunite is a quiet thing made by a very small team. If you need help, you can reach a real person.
Whatever happens to us, your letter will reach you.
Every delivered letter arrives in your own inbox. It lives with you, not on our servers — yours forever.
If Reunite ever had to close its doors, every sealed letter would be delivered before the lights went out. The worst fate a letter can meet is arriving early — never not arriving at all. This is a standing commitment, and the mechanism to honor it is already built.
Reunite is deliberately small and simple — inexpensive to keep alive for many years, and each sealed letter helps pay for its own journey.
Email us and we will reply as soon as we can — usually within a few days.
Where did my letter go after I sealed it?
That is on purpose. The moment you seal a letter it leaves the app for good — no list, no inbox, no copy you can re-open. It returns to you as an email on the future day you chose.
When will my letter arrive?
On the exact delivery day you picked, it arrives in your email inbox. The full text always lives in your own inbox, so it outlives the app.
I want to delete my account.
You can delete your account from inside the app. Deleting your account cancels any letters that have not yet been delivered.
Something is broken, or I have another question.
Email the address above and tell us what happened. The more detail, the faster we can help.